Pack analyst btn         PAC        
 
Report 19 Sep 2025

Public Sector - InSight Analysis - Switzerland

This report provides a structured and data-driven overview of the software and IT services (SITS) market in the Swiss public sector. It presents key metrics on IT expenditure, analyzes market dynamics and trends, and identifies the leading software and IT service providers. In addition, it reviews major projects and key accounts, offering a comprehensive snapshot of the sector’s status quo as of mid-2025.

Key insights include:

  • E-government – At both the federal and cantonal levels, administrations are pushing ahead with digital initiatives to improve citizen services, with AI, automation, and interoperability becoming central themes.
  • Public healthcare – The sector is undergoing major digital transformation, with nationwide programs like Digisanté and hospital-level modernization projects driving the demand for new IT solutions.
  • Technology focus – Public institutions across government, defense, and healthcare are prioritizing investments in cloud, AI, SAP modernization, and cybersecurity, shaping the core of Switzerland’s public IT agenda.

The provider landscape is highly competitive, featuring strong global vendors, such as SAP and Microsoft, alongside local IT players, such as Swisscom, ELCA, Zühlke, ti&m, and Eraneos.

This report supports vendors, investors, and IT users in identifying market opportunities, emerging trends, and potential partnerships in this evolving sector.

profile-image
Aida Oganesov

SHARE :

Related Content

View all reports >

Integrating Agentic AI Into Omnichannel Customer Engagement Models – InBrief Analysis

Organisations engaging across diverse channels (from B2C to G2C) are entering a new era of digital interaction where traditional automation and ...

Event Date : October 28, 2025

Read more >

Banking - Market Figures - France

This Excel document contains the latest market figures on the French SITS market with regard to the Banking sector.

Event Date : July 14, 2025

Read more >

Expert View: Data Preparation – the Overlooked Stage of Project Delivery

In a world where not only data volumes, but also the speed of data creation keep growing, data experts spend more than 80% of their time treating and ...

Event Date : November 21, 2022

Read more >

Retail & Wholesale - InBrief Analysis - Italy

This InBrief Analysis report provides a brief overview of the software and IT services (SITS) market in the Italian Retail & Wholesale sector.

Event Date : December 06, 2024

Read more >

Salesforce-related Services in Europe - The Retail View - PAC RADAR (internal use) - 2024

PAC has evaluated the providers of Salesforce-related services in Europe in six segments dedicated to specific vertical ...

Event Date : March 04, 2024

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >