Report 15 Jun 2026

How the IT Services Ecosystem Is Adapting to the AI Trend – InBrief Analysis – Europe

In its latest PAC INNOVATION RADAR on “AI-related Services in Europe, France, Germany, and the UK 2026”, PAC has benchmarked more than 30 leading IT service providers on their ability to support companies on their AI journey. The results have been published in a series of 17 individual PAC INNOVATION RADARs by geography, AI technology, business function, and vertical sector.

This PAC RADAR has evaluated AI-related organization & resources, experience, investments, ecosystem, service portfolio, business focus, vertical focus, and client references to benchmark provider capabilities across Europe. In a nutshell, PAC has found that client organizations lack AI implementation experience, and vendors are expanding their dedicated AI units, training and certifying staff, investing in R&D, and much more.

Through this in-depth RADAR analysis, PAC has gained a fairly comprehensive picture of the market. This report focuses on these findings.

 

Recommended advisory: PAC Leadership Session – AI in Business Transformation