The retail sector was heavily affected by the pandemic in 2020. As a result, consumer expectations changed as governments shut down the economy to contain the spread of the virus. The pandemic has been a catalyst for new consumer behavior because of the shift to online sales and the desire for speed, agility, and reliability in consumption. On the other hand, the reduction in customer contacts is forcing retailers to adopt digital tools to maintain a connection with their clients and continue to understand them. The pandemic has forced retailers to reassess the real value and role of their shops. So, what are the trends shaping consumer expectations?
SHARE :
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : November 10, 2022
Norway’s retail & wholesale sector faces digital transformation driven by personalization, sustainability, and automation. Key highlights: major ...
Event Date : January 29, 2026
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : September 26, 2025
This document provides market volumes, growth rates and forecasts for the IT security market in Rest of APAC (Asia-Pacific) for the 2023-2029 period.
Event Date : May 22, 2025
PAC recognizes two trend topics at the intersection between AI and robotics, with a great deal of activity among vendors: robotics foundation models ...
Event Date : February 04, 2025
How to Attract Developers to the Network API Opportunity – InBrief Analysis
Market Reports January 29, 2026
Wipro - Figures - Switzerland - FY 31-Mar-2025
Datamart January 29, 2026 NEW 
Retail & Wholesale - InBrief Analysis - Belgium
Market Reports January 29, 2026 NEW
Wipro – Vendor Profile – Switzerland
Vendor Profile January 29, 2026 NEW
Wipro - Figures - UK - FY 31-Mar-2025
Datamart January 29, 2026 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Blog Post January 29, 2026
Identity & Access Management as an Enabler of Digital Transformation
Blog Post January 27, 2026
Leaders in SAP Services 2026: PAC Launches Its New RADAR Series
Press Releases January 20, 2026
Part 8: The Future of Infrastructure Security: What's Next After Integration?
Blog Post January 20, 2026
Part 7: Bringing It All Together: Developing a Unified Infrastructure Security Strategy
Blog Post January 12, 2026
