Artificial intelligence (AI) is probably one of the hottest digital trends in the financial services sector right now. In June 2024, Bundesbank Executive Board member Burkhard Balz said: “In the distant future, regulation might be the only thing that stands between us and a bank that is run entirely by artificial intelligence”. Europe is actually a pioneer in this area: the AI Act passed by the EU has established a cross-sectoral regulatory framework at the European level that governs the use of AI technology. Use cases are manifold today. Many banks in Germany are trialing AI deployment in their business operations.
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