Pack analyst btn         PAC        
 
Report 24 Jul 2025

Banking - InSight Analysis - Switzerland

This report provides a structured and data-driven overview of the Software and IT Services (SITS) market in the Swiss banking sector. It presents key metrics on IT expenditure, analyzes market dynamics and trends, and identifies the leading software and IT service providers. In addition, it reviews major projects and key accounts, offering a comprehensive snapshot of the sector’s status as of mid-2025.

Key insights include:

  • The UBS-Credit Suisse merger is a major structural event, with immediate effects on IT budgets, a shift toward insourcing, and increased demand for local IT talent.
  • Platform modernization is a top strategic priority. Banks are decoupling core legacy systems from front-end applications to improve agility and enable faster innovation, often through cloud-native solutions.
  • Multi-banking and open banking initiatives are gaining traction, supported by standardized APIs and collaborative platforms like SIX’s bLink, aimed at enhancing interoperability and customer experience.
  • Generative AI is being adopted at scale, particularly in areas such as customer service automation, personalized offerings, and internal productivity enhancement.
  • Expansion of cloud infrastructure, both public and community-based, continues, with hyperscalers investing in Swiss data centers to meet regulatory requirements and support AI-driven workloads.

The provider landscape is highly competitive, featuring strong local vendors such as Swisscom, Avaloq and Finnova, alongside global IT services players like IBM, or Wipro.

This report supports vendors, investors, and IT users in identifying market opportunities, emerging trends, and potential partnerships within this evolving sector.

profile-image
Aida Oganesov

SHARE :

Related Content

View all reports >

Kyndryl - Vendor Profile - Germany

This short vendor profile provides a quick overview of the local portfolio and performance of Kyndryl in Germany.

Event Date : February 27, 2025

Read more >

CxO Survey - Investment Priorities - Detailed Datamart - Belgium

This document contains the detailed findings for Belgium from PAC’s SITSI® CxO Investment Priorities Survey 2024/25, in which IT decision-makers ...

Event Date : June 11, 2025

Read more >

IT Services and Vertical Sectors - Preliminary Market Figures - Japan

This Excel document delivers IT services market figures for Japan, broken down by segments and vertical sectors.

Event Date : April 17, 2025

Read more >

Expert View: SAP's Sapphire customer events: solid but no surprises

Several thousand customers and partners accepted SAP’s invitation to attend Sapphire in Orlando and Barcelona to learn firsthand how the leading ...

Event Date : June 26, 2024

Read more >

Wipro - Vendor Profile - US

his short vendor profile provides a quick overview of the local portfolio and performance of Wipro in the US. We analyze the background, top ...

Event Date : March 12, 2025

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >